Shipping policy

Shipping Policy – Velvaroma

At Velvaroma, we aim to process and ship all orders as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may vary slightly.

Shipping Time

Estimated delivery times depend on the destination and shipping carrier. Once your order has been shipped, tracking information will be provided via email.

Shipping Carriers

We primarily use trusted carriers such as USPS, UPS, FedEx, and other reliable shipping providers depending on the destination and service availability.

Tracking Information

Customers will receive a tracking number once the shipment has been dispatched. Please allow some time for tracking updates to appear within the courier’s system.

Delivery Delays & Courier Issues

While we ensure that all orders are shipped on time, Velvaroma is not responsible for delays, lost packages, or delivery issues caused by the shipping carrier after the package has been handed over and accepted by the courier.

We maintain proof of shipment and tracking confirmation for every order. If a shipment is delayed or encounters issues while in transit, customers may need to contact the courier directly for further assistance regarding the delivery status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Velvaroma is not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions regarding your order or shipping status, please contact us through our website support page.

email: support@velvaroma.com
email: velvaroma.com@gmail.com
Phone: +1 213 581 8266